1.
In call controls (used
with live connect calls
only)*
To access the “In call controls” press
** while talking live to your callers.
• Press 1 to transfer a caller
to voice mail so that he/she can
leave a detailed message that you
can review later, when time permits.
• Press 2 to transfer the caller
to another number (e.g. business
associate or a land line if cellular
reception is poor)
• Press 5 to record the call,
the recorded call will then be emailed
to you as an MP3 file to the email
address of your choice.
2.
Respond to Message Sender
*
When checking messages over the
phone you can now press 6 to
respond to the caller. Your voicemail
number will actually dial the
caller back that left the message
to their caller ID phone number.
The person you are calling back
will see your Voicenation voicemail
number on their caller ID giving
them the impression that your
Voicenation number is your main
business line.
3.
New call screening on live
connected calls
This new feature can only be used
with live connected calls that
use the “Call Screening” feature.
Typically on the live connected
call, your phone rings and you
pick it up to hear,
“transferring a call from “callers
name” , to accept this call
press 1 or press 2 to decline,
this new feature gives you a third
option at this point. If you press
3 when prompted, you can record
a quick message for the caller
to hear before the go into voicemail.
For example, if it is your business
partner calling you, you could
record a greeting that says, “Hey
John I’m on the other line
with our attorney it may be a while,
I’ll call you as soon as
we are finished, thanks”.
Then the caller goes into your
voicemail.
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